This Refund Policy explains how refunds work for paid Planoria plans. We aim to be fair and clear. Getting started with Planoria is free, so you can try the core experience before you ever pay.
Free to start
Planoria offers a free experience, and everyday actions run at no AI cost. You can explore the essentials before choosing a paid plan, which means you can make an informed decision before you subscribe.
Requesting a refund
If you are not satisfied with a paid plan, contact us at support@planoria.app and describe the issue. We review refund requests in good faith and will work with you to find a fair outcome, in line with the terms presented at purchase and applicable law.
App store purchases
If you purchased a subscription through a mobile app store, that store may handle billing and refunds under its own policies. In those cases, please also follow the app store refund process.
Contact us
For any billing or refund question, reach us at support@planoria.app.